Privacy Policy

1. Introduction

Bell Capital Ltd ("Bell Capital", "we", "us", or "our"), registered in England and Wales, is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (bellcp.com), use our services, or interact with us. It is drafted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Bell Capital Ltd is the data controller responsible for your personal data. For any questions regarding this policy or your data, contact us at contact@bellcp.com.

3. Data We Collect

We may collect the following categories of personal data:

• Identity data: name, job title, company name.
• Contact data: email address, phone number.
• Technical data: IP address, browser type and version, time zone setting, operating system, and platform via cookies and analytics tools.
• Usage data: information about how you use our website, including pages visited, time spent, and navigation patterns.
• Communication data: the content of enquiries submitted through our contact forms, emails, or booking system.

4. How We Collect Your Data

We collect personal data through:

• Direct interactions: when you submit a contact form, request a demo, subscribe to our newsletter, or book a consultation.
• Automated technologies: when you browse our website, we may automatically collect technical and usage data through cookies and similar technologies (see Section 8).

5. How We Use Your Data

We process your personal data on the following lawful bases under Article 6 of the UK GDPR:

• Consent: where you have given explicit consent for us to process your data for a specific purpose (e.g., newsletter subscription, analytics cookies).
• Legitimate interests: where processing is necessary for our legitimate business interests (e.g., responding to enquiries, improving our services), provided these do not override your rights and freedoms.
• Contractual necessity: where processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.

6. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist in operating our website and business, including:

• Google Analytics: for website usage analysis (subject to your cookie consent).
• HubSpot: for contact form processing, CRM, and meeting scheduling.

All third-party providers are contractually obligated to process your data only on our instructions and in compliance with applicable data protection legislation.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and consultation records are retained for a maximum of 36 months after the last interaction, unless a longer retention period is required for legal or regulatory reasons.

8. Cookies

Our website uses cookies and similar technologies. We obtain your consent before placing any non-essential cookies on your device. You may manage your cookie preferences at any time through the cookie consent banner displayed on our website.

We use the following categories of cookies:

• Essential cookies: required for the website to function correctly. These do not require consent.
• Analytics cookies: Google Analytics cookies that help us understand how visitors use our website. These are only activated after you provide consent.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your personal data ("right to be forgotten").
• Restrict the processing of your data.
• Object to processing based on legitimate interests.
• Data portability (receive your data in a structured format).
• Withdraw consent at any time, where consent is the legal basis.

To exercise any of these rights, contact us at contact@bellcp.com. We will respond within one month.

10. International Transfers

Where your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation, including standard contractual clauses or adequacy decisions.

11. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Bell Capital Ltd
Email: contact@bellcp.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.